Due to the handmade nature of our collections we kindly ask that you enquire to purchase, as each piece is crafted to order.

We endeavour to offer a personalised and considered experience for every purchase. We look forward to assisting with your order requests, are available to provide guidance about possible customisations and styling, and can recommend shipping and delivery options.

Please enquire by emailing hello@atelier024.com.

Upon enquiry, our Founder, Nicola, will personally contact you to finalise details of your purchase, discuss delivery requirements and inform you of any changes to estimated lead times.

Kindly contact Atelier 024 by emailing hello@atelier024.com.

Atelier 024 operates a By Appointment showroom in Sydney, Australia. Please contact our Founder, Nicola by emailing hello@atelier024.com to organise a time to view the collections.

Due to the handmade nature of our collections, we are provide mutliple delivery options for both domestic and international orders to ensure that your Atelier 024 order arrives in perfect condition. More details regarding our delivery service are available here.

Please submit your enquiry email to hello@atelier024.com to discuss your bespoke requirements or requests.

Due to the nature of our process, Atelier 024 does not offer returns, refunds, exchanges, cancellation, replacement or changes of order for change of mind.

At Atelier 024, we strive to ensure you are satisfied with your purchase. Please ensure you review our Returns Policy before making a purchase as it is designed to ensure clarity on refunds, returns, exchanges and the process for faulty or damaged goods. 

We accept all major credit cards (VISA, Mastercard, AMEX) for your convenience. Payment via invoice is also available.

Atelier 024 is proud to support and enhance the work of trades across the interiors industry. Please submit your enquiry to trade@atelier024.com.

Atelier 024 is proud to provide a curation of both Australian and international artisanal furniture, art + objects. Each product specifies its origin on its product page. All Atelier 024 pieces are made to order in Sydney, Australia.

The lead time for each piece differs, and is specified on its product page. Kindly note that lead times for our crafted-to-order pieces are estimated for your convenience. Please bear in mind that these timeframes are to be understood as a guide only. Exact lead times will be confirmed following your enquiry.

Shipping costs and timeframes will vary based on location. We provide multiple delivery options for both domestic and international Atelier 024 orders, including White Glove Delivery services. Upon submitting your enquiry, our Founder Nicola will discuss with you your delivery location and requirements and provide you with a bespoke quote from our preferred delivery partners.